|Product:||PageStream 22.214.171.124 (All Platforms)||Reported By:||David L. Stevens|
|Severity:||Blocker||Assigned To:||Deron Kazmaier|
|Priority:||Very High||sign in to watch (2 are watching)|
|Status:||Fixed in||Reported:||2009-09-18 14:11:49|
|Summary:||All versions of PageStream5 will not open|
|Attached Files:||No files attached.|
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I have PageStream 5 Pro versions 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, and 126.96.36.199 installed on my E: partition. They were working fine for years up til a few days or weeks ago. Now, they will not open. 188.8.131.52 and 184.108.40.206 simply don't respond. The rest of them give me a requestor to submit an error report. I have submitted error reports for all of them, several times over the past few days or weeks, but have heard nothing. I have to use PageStream 4 version 220.127.116.11 but the refresh icon in the toolbar doesn't work in it. I am using windows XT Media Center Edition Service Pack 3, acer 9010, 2.16 GHz, 2 GB of Ram. I suspect a Windows update is responsible, but I don't see another bug report about it.
|T.J. Zweers wrote...||2009-09-18 15:33:22|
David I have exactly the same Windows version as you do.
Did you reinstall a version of PGS? If you did:
Lookout for viruses or even reinstall Windows.
PGS starts up with PageStream5.ini. PGS 18.104.22.168 until 22.214.171.124 uses PageStream5.ini in PageStream/userPrefs. PGS 126.96.36.199 and higher uses PageStream5.ini from C:\Documents and Settings.
|David L. Stevens wrote...||2009-09-21 00:24:47|
Viruses that only attack PageStream5? I have no problems with other apps.
|David L. Stevens wrote...||2009-09-23 09:08:00|
This has been fixed. A blind copy of PGS5 was running in the background.
[Status updated to 'Fixed in ' on Wed, 23 Sep 2009 09:07:59 -0400]
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Bug #300 - All versions of PageStream5 will not open by David L. Stevens open
created:2009-09-18 14:11:49 last updated:2009-09-18 14:11:49
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