Bug #300 - All versions of PageStream5 will not open
Product:PageStream (All Platforms)Reported By:David L. Stevens
Severity:BlockerAssigned To:Deron Kazmaier
Priority:Very High sign in to watch (2 are watching)
Status:Fixed in Reported:2009-09-18 14:11:49
Category:InstallationUpdated:2009-09-18 14:11:49
Summary:All versions of PageStream5 will not open
Attached Files:No files attached.
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I have PageStream 5 Pro versions,,,,,, and installed on my E: partition. They were working fine for years up til a few days or weeks ago. Now, they will not open. and simply don't respond. The rest of them give me a requestor to submit an error report. I have submitted error reports for all of them, several times over the past few days or weeks, but have heard nothing. I have to use PageStream 4 version but the refresh icon in the toolbar doesn't work in it. I am using windows XT Media Center Edition Service Pack 3, acer 9010, 2.16 GHz, 2 GB of Ram. I suspect a Windows update is responsible, but I don't see another bug report about it.

T.J. Zweers wrote...2009-09-18 15:33:22

David I have exactly the same Windows version as you do.
All my PGS versions are working. On C: and on D:

Did you reinstall a version of PGS? If you did:

Lookout for viruses or even reinstall Windows.

PGS starts up with PageStream5.ini. PGS until uses PageStream5.ini in PageStream/userPrefs. PGS and higher uses PageStream5.ini from C:\Documents and Settings.

David L. Stevens wrote...2009-09-21 00:24:47

Viruses that only attack PageStream5? I have no problems with other apps.

David L. Stevens wrote...2009-09-23 09:08:00

This has been fixed. A blind copy of PGS5 was running in the background.

[Status updated to 'Fixed in ' on Wed, 23 Sep 2009 09:07:59 -0400]

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Bug #300 - All versions of PageStream5 will not open by David L. Stevens   open
  created:2009-09-18 14:11:49   last updated:2009-09-18 14:11:49
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